1. 7-day money-back guarantee
If you upgrade to Premium and decide within 7 days that it is not right for you, contact support and we will refund that billing period in full — no interview quota conditions, no questions beyond a short reason that helps us improve.
2. Refunds after 7 days
We issue refunds outside the guarantee window in these cases:
- You were charged twice for the same period.
- You were charged after cancelling, and did not use the plan in that period.
- A sustained platform outage prevented you from using paid features.
- A payment was made without authorisation from the account holder.
Renewals of a plan you have actively used are generally not refundable, but we review each request individually.
3. How to request a refund
Open a ticket from the Support Center in your dashboard, or email billing@intervboost.in with your account email and the payment date. You will get a ticket ID and a first response within one business day.
4. Processing time
Approved refunds are issued to the original payment method. Banks typically take 5–10 business days to show the credit, depending on your card issuer or UPI provider.
5. Cancellation vs refund
Cancelling stops future charges and keeps your access until the end of the paid period. It does not automatically issue a refund — request one if you believe it applies.
6. Enterprise agreements
University, bootcamp and company contracts are governed by the refund terms in the signed agreement, which take precedence over this page.